The Jewel in the Crown
Bell Telephone Laboratories is dead. The Phoenix risen from
its ashes is called AT&T Bell Laboratories, a new name for a new
corporate culture distinguished by the short leash that now holds
research in check. You see, research costs money, which is scarce now
that AT&T is no longer a regulated monopoly with a guaranteed income
from the "rate base," a term that indirectly meant you and me. So the
management works harder to pick possible winners early on -- which means
that it is better to do nothing than to do something that might be
useless, which in turn means that most Bell Labs people don't do
research anymore.
Moreover, Bell Labs isn't even managed by Bell Labs managers.
Just two levels up from the working troops, or "Members of Technical
Staff," the managers are listed as AT&T Network Operations or as
Lucent Technologies. The top echelon of the Labs are essentially like
old switching equipment that is too expensive to move when new equipment
is installed — they are RIP, or "retired in place." But whether retired
or active, all AT&T-BL managers embrace the new commandment: "Thou
shalt have no other goals before the bottom line."
It was inevitable once the company was divested of its local
telephone business. The changes make good business sense, and almost
everyone at the Labs will tell you that what is happening there now is
better than the chaos of the years just after 1984, when the break-up
took place.
The problem is that the new Bell Labs now rarely tries the
long shots, the revolutionary ideas that sometimes create whole new
industries, because they are too great a short-term business risk. What
was once described as one of the Crown Jewels of American Research has
become just another industrial R&D lab. Which means emphasis on D —
Development, and a back seat for Research. It's fine, really. It's just
that everyone involved, including the government and AT&T senior
management, said it wouldn't happen.
They were wrong. And the government is about to be wrong
again. The government thinks that defense conversion in the form of
small, short term projects won't hurt research at the National
Laboratories.
The Hand that Rocks the CRADA
The Bell Labs conversion is part of a wholesale flight of
American Industry from long term research that has been brought to you
by changed economic conditions interacting with securities regulations
favoring short term business strategy. We live in the "do it now"
culture of immediacy. This originally business culture has pervaded
government as well. Congress will "do it now" provided it is politically
popular, as is defense conversion.
Now defense conversion of the National Laboratories is
currently more like defense destruction, because they are told to "do it
now" in the form of relatively small budget, short term Cooperative
Research and Development Agreements (CRADAs), which paradoxically, the
DOE seems to take forever to approve. A CRADA is a partnership between a
private corporation and a National Laboratory in which the corporation
and the DOE each put up half the money to pay for some quick D --
development, which results in a few months to a year or two, in some
product or process for sale by the corporation.
The destruction comes about because the powers that be can
delude themselves into thinking that CRADAs are a substitute for the
long-term, stable, mission-oriented research that the National Labs do
best. Each CRADA harvests the fruit of decades of research, without
providing for planting and raising the next crop of ideas. In other
words, if CRADAs become a major mission of the National Laboratories,
they will be taken over by the culture of immediacy, of short term
projects with a quick payoff, to the detriment of their present
corporate culture that enables them to take on long-term,
high-risk/high-reward, large-scale research on problems of national or
global importance.
But then, there are no such problems, and big science is bad,
right? Well, there's a lot of big science behind your telephone, behind
the pharmaceuticals you take, behind attempts to cure AIDS and various
genetic disorders. And behind all those CRADAs that will help our
industry be a little more competitive, to the extent that
competitiveness is a function of R&D rather than managerial
competence.
To keep big science going at the National Laboratories, all it
takes is a small set of clear missions, and some stable funding, which
has to come, like it or not, from us taxpayers. What missions? I
nominate human genome research, global change research, the old standby
of defense research (including nuclear weapons research, unless you want
America to get caught with its pants down some day), and real
industrial research. Of course, that last one will require something our
leadership fears to define — a national industrial research policy.
Without such missions and such policy, the hand that rocks the CRADA may
rule the laboratory. And that hand has no eye for the long term.
The Koehler Method of TQM
"Oooooof!" On wet grass at either end of a leash lay my wife and our Great Dane. You see, the Koehler Method
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of teaching your dog to pay attention to you is to put it on a long
leash and just go. When the dog runs in a direction other than the one
you're going, it gets yanked off its feet. Of course, if the grass is
slippery, you take a fall, too. To a dog, this is leadership.
It's also the way our government sometimes leads the National
Laboratories. Rather than engage in substantive discussion with the labs
over missions and priorities, they just jerk the funding/regulatory
leash. The current rules earmarking nuclear testing (if we ever test
again at all) for only safety and security comprise one example. The
endless inspections of minute details of lab procedures are another — as
of this writing, inspectors are planning to check (among other things)
that the word "SECRET" stamped on so many of our documents is exactly
the correct size. And now we are being asked to re-invent ourselves.
Total Quality Management (TQM) is coming to the United States'
last bastions of long-term, large-scale, mission-oriented research. It
could be marvellous. But if it is abused, there will be performance
measures for everything, each one giving ignorant bureaucrats the
illusion that they can manage what they do not understand. As one wag
remarked, "TQM is the revenge of the 'C' students."
The upshot of this is that employees who maximize the measures
of their performance may often fare better than the ones who do good
science. Those who comply with the leash may dominate those who try to
figure out which way to go. That's fine for dogs, who know less than
their masters, but sometimes scientists really do have something to say
about how to do science. Though the TQM slogan, "the customer defines
quality," is tautological in the short term, it could be disastrous in
the long term if the customer (the DOE), through willful ignorance and
blind distrust, gets out of touch with reality.
Favorite Sins
I heard an anecdote once about a Russian couple who, tired of
city life, moved to a rural area just outside Moscow and bought a goat,
which got poisoned soon afterward. Their neighbors had chickens,
rabbits, and ducks, but no goats. Such an obvious sign of extraordinary
wealth was not to be tolerated, because it made everyone else look bad.
Besides, who did these transplanted city-dwellers think they were?
In the same vein, Russian entrepreneurs get their businesses
raided and subjected to harrassment by the KGB. There was even a
television news story recently about an independent farmer who, with
twenty or so employees, out-produced a nearby collective farm with a
staff of 2000. The collective farmers, who were on the town council,
simply revoked his lease on the land and put him out of business.
The common theme in these examples is Russia's apparently
favorite cultural sin -- envy. Rather than to create wealth, they just
make sure that no one gets more than anybody else. It's no wonder that
Communism took root so easily there. Now Russia is a poor country, and
will remain so until its people pass beyond Envy — perhaps to our
favorite cultural sin of greed.
On the other hand, we're more envious and less greedy than
many of us would like to think. We have a business culture in which
competetive strategy sometimes means screwing our opposition rather than
doing a better job. Hence the occasional flurry of lawsuits, frivolous
and otherwise, over restraint of trade. One can even imagine a company
suing to prevent another from entering into a CRADA with a National
Laboratory. The plaintiff isn't seeking to be included in the
enterprise, just to keep the competition from participating.
As the saying goes, there ought to be a law against that sort
of thing. You see, CRADAs are a poor way to sustain long term research,
but they're a great way of capitalizing on it. As such, they should be
protected.
And so should the scientists and engineers working on them.
God help the National Laboratory scientist/engineer with enough
entrepreneurial spirit to turn a CRADA or an invention into a business.
Though we are trying to help our nation create jobs, we are not allowed
to profit personally from our researches. This encourages the
entrepreneurial researchers to take jobs elsewhere, which hampers the
National Laboratories' efforts to help entrepreneurs.
So my current vision of a National Laboratory flanked by tens
of small and large businesses founded by former Laboratory researchers,
who still maintain close ties to the Laboratory, is currently illegal.
As we re-invent our government, maybe we can fix that.
Paradigms Lost
Gathering the various threads at this point, we see that the
National Laboratories are being jerked around by short-term thinking,
without clear long-term national policy to guide them, or a even legal
foundation encouraging them to respond well to the short-term pressures.
Add to that declining budgets, which, in the absence of a clear
mission, will incite turf-battles among the managers in which skill at
self-promotion and compliance to the leash-holders will determine
success, rather than the scientific merit. What we have here is a recipe
for organizational decline.
Now the end of the Cold War was a very big thing, but by
itself, not big enough to do all this. There's something else going on.
It's all over the back pages of Physics Today , where the job listings
are. Or rather were. Judging by the scarcity of "permanent" positions
advertised, now is the worst time in this century to be a physicist.
It's not because our culture is obtuse, buying into the idea
promulgated by otherwise well-educated people, such as Vaclav Havel,
that science is immoral. It's not even because the public has replaced
the undeserved faith it once had in science with an equally undeserved
skepticism. It's because the paradigms that have sustained twentieth
century physics may be, in a strictly technological sense, played out.
Take classical electromagnetism, for example. Radio, radar,
telephony, satellite communications, fiber optics, etc., have already
been invented and well studied. The consequences of classical
electromagnetic theory are well explored. Further advances in the
technology require engineering rather than physics.
The same can be said for classical mechanics, despite the
recent breakthrough in our understanding of complex systems represented
by chaos theory. Basically, we know how to build machines and fly
rockets. Case closed.
Special relativity and quantum mechanics gave us nuclear
weapons and some interesting accelerator-based cancer treatments, but
again further technological advances in those areas no longer require
theorists.
Areas do lie waiting to be explored in quantum field theory,
such as superconductivity, but that is more a matter for the
alchemist-like experimental approach of materials science. And the real
frontiers, Grand Unified Theories (GUTs), superstrings, and the like,
lie far beyond our present technology to explore.
So that's it. Twentieth century physics, for good and ill, has
delivered on most of its promises. Physics as we know it probably has
no more wonderful or terrible technological implications, beyond what
it's already given us. The remaining triumphs will be small for the next
decade or two, like scanning-tunnelling and surface-force microscopy --
applications of physics that make it possible for other sciences to
advance. And though the big breakthrough into the next paradigm may be
only a few well-thought ideas away (some of which I may have sketched
elsewhere), none of us can quite imagine it now.
Is it unreasonable to expect, then, that our corporate and
national investments would shift from the physical to the biological
sciences, where the paradigms are fresh, the promises great, and the
technology ripe to explore them? Is it such a bad thing that people just
want to live better, longer, and more cheaply? The shift in investment
is hard on physical scientists like me, but ultimately I have to applaud
it. I want to live better, too. I just want people to remember that
many of the tools used by the life scientists were invented by physical
scientists, and that we need to maintian some level of investment in the
physical sciences if we want better tools to keep coming.
Another Physicist on Madison Avenue
So the lab is on a short leash, defense budgets are declining,
the general economy is in a rut, and the economy for physicists is
unlikely to recover in my professional lifetime. Retirement is beyond my
planning horizon, and my literary agent tells me to keep my day job.
Well, it's no use waiting around to see if the axe will actually fall.
It's time to consider how to sell my time again, to whom, and for what
purpose.
I could use my work in fluid turbulence as a lever to pry my
way into the global climate research group, and remain halfway in the
weapons program -- global climate modeling is being partly funded as a
way to diversify weapons research into more peaceful "dual-use"
activities.
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But that bubble could burst if the improved simulations throw cold
water on the global warming hypothesis, or if the movement to
consolidate government-funded research gathers too much steam. I could
try to work my way further into the Inertial Confinement Fusion program,
but its future looks uncertain to me, too.
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I could continue studying nuclear explosives in hope of becoming
tenured as a person vital to our national defense. But for my generation
such tenure may be reserved only for those who have tested their own
nuclear explosive designs — in a severe budget crunch the more
theoretical nuclear weapons physicists like me would have to be
considered expendable.
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Moreover, that tenure will exist only as long as the American people
want it to. Even though there are good arguments for maintaining a
state-of-the-art thermonuclear weapons design capability at both Los
Alamos and Lawrence Livermore National Laboratories (some of which are
presented elsewhere
5), there are no guarantees.
So, maybe it's time to work the other side of the same street
(or if the human propensity for war can be compared to a large
carnivore, to switch teats of the tiger). Instead of contributing to
nuclear deterrence, I think I'll try counter-proliferation. The Saddam
Husseins of this world are doing their best to make it a growing
business. Which for me means farewell again, theoretical physics. The
weapons program still needs it, but it will be the first to go if
funding gets much tighter. Hello again, systems engineering. I just hope
the johns are as good to work for.
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Now my departure represents a small loss to the weapons
program, because it has other physicists who could take up my work where
I'm leaving it off. Unfortunately, that is less true for some others
who have left the program ahead of me. While we work to make sure the
former-Soviet nuclear weapons scientists have a future through such
efforts as the International Science and Technology Center, we might
think about making a future for our own. And for those of you who are
unconcerned that the US nuclear weapons research program may be
disintegrating, the words of Ghostbusters — if you wind up needing us
after we've gone,
"Who ya gonna call?"